Green Tree Services ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit our website at greentreeservicespro.com, use our online forms, or interact with our advertising and landing pages.
By using our website or submitting a form, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit your information to us.
1. Information We Collect
Information you provide directly. When you fill out a form, request an estimate, or contact us, we collect information such as your name, phone number, email address, property address, and details about the service you're requesting.
Information collected automatically. When you browse our website, we automatically collect certain technical information, including your IP address, browser type, device type, pages visited, and how you arrived at our site, through cookies and similar tracking technologies.
Information from advertising platforms. If you find us through Google Ads or a similar platform, we may receive information about the ad or search term that led you to our site, along with device and browser data associated with that visit.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and provide a free estimate
- Schedule, perform, and follow up on services you request
- Contact you by phone, text message, or email about your request
- Improve our website, services, and marketing based on how visitors use our site
- Comply with legal obligations and protect against fraud or misuse
We do not use your information for any purpose unrelated to providing and improving our services without your consent.
3. Text Messaging (SMS) Terms
By checking the consent box on our forms and providing your phone number, you agree to receive phone calls and text messages from Green Tree Services related to your service request, including appointment confirmations, scheduling updates, and follow-up communication.
Message frequency varies based on your request. Message and data rates may apply. Reply STOP at any time to opt out of text messages, or reply HELP for assistance. Consent to receive text messages is not a condition of purchasing any service. You can also opt out by calling us directly at (703) 743-4688.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Service providers who help us operate our business, such as website hosting, email delivery, and scheduling tools — bound by confidentiality obligations
- Analytics and advertising platforms (such as Google), in aggregated or de-identified form where possible
- Legal authorities, when required by law, court order, or to protect our legal rights
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and measure the effectiveness of our advertising. We use Google Analytics and Google Ads tracking, which are governed by Google's Privacy Policy.
You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of our website function.
6. Data Security
We use reasonable administrative and technical safeguards to protect your information, including secure hosting and restricted access to stored data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. How Long We Keep Your Information
We retain the personal information you submit for as long as reasonably necessary to respond to your request, provide our services, maintain business records, and comply with legal or tax obligations. If you'd like your information deleted sooner, contact us using the details below.
8. Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal or operational requirements
- Opt out of marketing communications at any time
To exercise any of these rights, contact us using the information in Section 12 below.
9. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. Do Not Track Signals
Some browsers offer a "Do Not Track" setting. Our website does not currently respond to Do Not Track signals, as there is no industry-standard way to interpret them consistently.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before providing any personal information.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Green Tree Services
8307 Kines Rd, Warrenton, VA 20187
Phone: (703) 743-4688
Email: info@greentreeservicespro.com
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.